🔐 Privacy & Data Policy

At SmithStayz, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website or book a stay with us.

1. What Information We Collect

We may collect the following personal data:

• Full name
• Contact details (email address, phone number)
• Payment information (processed securely through a third-party provider)
• Booking details (dates, guest names, special requests)
• IP address and website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Confirm and manage your bookings
• Communicate with you before, during, and after your stay
• Improve our services and website experience
• Comply with legal obligations (e.g. record keeping, tax regulations)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use trusted third-party providers (e.g. Stripe, Airbnb, Google Analytics, Wix) to process bookings, payments, and website analytics. These services are GDPR-compliant and only use your data for the tasks we require.

4. Data Storage & Security

Your data is stored securely and only kept as long as necessary for the purposes outlined above. We take appropriate security measures to prevent loss, misuse, or unauthorised access.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate data
• Ask for your data to be deleted (where legally possible)
• Object to how we use your data

To exercise your rights, please contact us at: smithstayzapartments@gmail.com

6. Cookies

We use cookies to improve your website experience and gather anonymous traffic data. You can manage or disable cookies through your browser settings.

7. Contact

If you have any questions about this policy, please contact us at:

SmithStayzzz
Email: Smithstayzapartments@gmail.com